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danaVrddhi, a cohort-based training-cum-coaching programme to, help institutionalize retail fundraising within organizations. Spanning 16 weeks this programme uses a 4-Phase LIFE approach employing principles of “active learning by doing” to lay the foundation for continued retail fundraising within organisations.
Presentation on danaVrddhi: https://rb.gy/jobhx
Video that explains danaVrddhi: https://rb.gy/ks5fi
danaVrddhi is conceptualized by danamojo with the support of ATE Chandra Foundation & Rohini Nilekani Philanthropies.

Problem
We see 2 main problems with existing training programmes that we seek to address through danaVrddhi:
1. Personnel Trained. Not NGO
There are many programmes that train NGO personnel in being Fundraisers. However they do not assist in NGOs in actually creating any fundraising muscle or build processes and systems that can actually be used by NGOs to drive fundraising.
2. Theoretical. Not Practical.
Most of these programmes are also theoretical in nature. In the short-term they are an expense for the NGO and do not result in any tangible gain for the NGO.

Solution
danaVrddhi with its LIFE Approach to Scale aims to solve both these problems over a 16-18 week structured approach to building fundraising muscle of NGOs. The deliverables of this programme aim to assist NGOs in not only developing artifacts but also processes and systems that are put into place during this programme. These are put into place, practiced and refined in an actual fundraising campaign that all NGOs will run together to actually experience fundraising.

The danaVrddhi programme aims to help NGOs achieve a 10x return on their expense for being a part of this programme thus turning the expense into an investment.

Objectives
The outcome of this capacity building initiative would be:
1. Each NGO having a potential donor long list
2. NGO understanding how to run campaigns, ask for money and raise money
3. NGO having run one campaign with danamojo
4. Setting up of tools to reach out to donors – Email Marketing Platforms, Social Media Scheduling Tools etc.
5. Helping NGOs put in place a donor communication plan for continuous engagement on a monthly basis with their potential donor long list

Programme Rationale:
NGOs working directly with underprivileged sections of society have inspiring stories of human achievement and social transformation. These narratives are pivotal in inspiring, engaging, and retaining retail individual donors. They play a crucial role not only in fundraising but also in achieving social change by influencing the hearts and minds of individuals, communities, and society at large.

We want to empower a growing number of NGOs to collect donations from their supporters while maintaining consistent and convenient donor interactions. We firmly believe that this initiative can have a transformative impact on charitable giving in the country.

Key Responsibilities
● Strategic Leadership: Lead the implementation of danaVrddhi’s 4-Phase LIFE Approach to Scale, overall responsible for the P&L of this vertical
● Funding Partners: Develop other co-funders to continue part-funding of this initiative and overall be responsible from finding to reporting
● Marketing: Outreach in the community of NGOs to get sufficient participants to build a cohort and lead the application & selection process
● Capacity Building: Provide training and support to NGOs, equipping them with effective fundraising techniques and strategies to enhance their retail fundraising capabilities along with a team.
● Team Management: Recruit, train and manage the team to deliver the danaVrddhi programme
● Campaign Management: Oversee fundraising challenges and campaigns, leveraging matching donations and creative approaches to achieve significant returns on investment and enhance donor participation.
● Collaborative Storytelling: Collaborate with NGOs to craft compelling narratives that inspire and engage retail individual donors, emphasizing the impact of their contributions.
● To oversee the entire program, including financial management, outreach efforts, training, and coaching. This role entails full responsibility for the program’s success from start to finish.
Requirements:
● 8+ years of progressive experience in retail fundraising, with expertise in crowdfunding, communications, and engagement strategies.
● Proven track record of successful fundraising campaigns, demonstrating a pull-oriented communications & marketing-based approach and utilizing impactful storytelling and partner engagement techniques
● Demonstrated ability to source & raise funds from institutional donors end-to-end
● Outstanding written and verbal communication skills, with the ability to convey complex ideas and messages clearly and persuasively.
● Strategic mindset, with the ability to develop and implement innovative fundraising strategies to achieve ambitious financial goals.

As the Technical Product Manager, you will lead our small internal Technology Team and be our go-to person on all matters related to technology – both internally as well as externally for our clients. You will be responsible for drawing out our Tech Product Roadmap and envision our platforms for the years ahead. You will co-ordinate with our technology partner for new product developments, technical architecture, testing, bug-fixes etc. You will help NGOs integrate our platform on their websites and help them on all matters technical related to our platform. You will also be expected to automate some simple internal activities and programming skills are thus essential. However at the core this role is NOT a programming role.

The ideal candidate is one who has been involved in web development with expertise in HTML/CSS and SQL. Advanced Excel will be important in this role. We are ideally looking at someone with at least 4 years’ experience.

THIS IS NOT A PROGRAMMING / SOFTWARE DEVELOPMENT ROLE.

What are we looking for?

1. Strong HTML/CSS Knowledge with background of web development
2. Strong SQL knowledge (important to be able to write speedy queries) & Excel knowledge (to be able to process large amounts of data). Advanced Excel with ability to write macros is an advantage.
3. Using data to drive decisions on product and features
3. Strong understanding and appreciation of the software development process. Someone said “God is in the detail”. In the software space, “God is in testing”! 🙂 You will be responsible for taking all our new features LIVE.
4. Excellent analytical capabilities and an ability to grasp things fast and write out functional specs, managing an activity end-to-end. You would be responsible for deciding our NEW features.
5. Great communication skills to co-ordinate and manage team internally and partners externally.

Prior Product Management experience is not required but enthusiasm, energy and potential to do the role is most important. Most importantly – an almost crazy willingness to learn and do anything & everything that is required!!!

As the Systems Manager, you will be an invaluable part of our technology team – both internally as well as externally for our clients. You will co-ordinate with our technology partner for new product developments, testing, bug-fixes etc. You will help NGOs integrate our platform on their websites and help them on all matters technical related to our platform. You will also be expected to automate some simple internal activities and programming skills are thus essential. However at the core this role is NOT a programming role.

The ideal candidate is one who has been involved in web development with expertise in HTML/CSS and SQL. Advanced Excel will be beneficial in this role. We are ideally looking at someone with at least 2 years’ experience.

THIS IS NOT A PROGRAMMING / SOFTWARE DEVELOPMENT ROLE.

What are we looking for?

1. Strong HTML/CSS Knowledge with background of web development
2. Strong SQL knowledge (important to be able to write speedy queries) & Excel knowledge (to be able to process large amounts of data). Advanced Excel with ability to write macros is an advantage.
3. Strong understanding and appreciation of the software development process. Someone said “God is in the detail”. In the software space, “God is in testing”! 🙂 You will be responsible for taking all our new features LIVE.

Most importantly – an almost crazy willingness to learn and do anything & everything that is required!!!

We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors. You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them.

What You Will Do

1. Assist NGOs in increasing donations from their own donors
a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities
b. Planning and executing the danaMATCH Challenges (an online fundraising event)
c. Conduct workshops to improve capabilities of raising funds from individual donors
d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base

2. Help NGOs use our platform better
a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations
b. Understand what NGOs want and feed that back into new features for the Platform

3. Generate leads through marketing activities
a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc
b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board

What Skills You Need To Have

1. Digital Marketing
• Email Marketing – Should have run email campaigns through a variety of tools
• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media
• Data Analysis – Strong data analysis skills to analyze and report on marketing activities

2. Content Writing
• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort.
• Website Management – Using website to drive both engagement and lead generation through content and SEO

3. Data Analysis
• Excel – Strong skills in data analysis using Excel
• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities

In addition to the mentioned requirements

• Work experience of at least 2 years in the above areas
• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools
• Candidates who have shown inclination to the sector through active work/volunteering in the social service space will be preferred

Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let’s talk.

We are looking for a person who can help DanaMojo grow by helping its people grow. We are looking to grow 5x in the next one year in terms of number of employees and you will lead the way. And the best part is that this role has a purpose as what you do in this role will help NGOs to grow and thus help some of the most underserved segments of society.

You will play an active role in shaping a potential employee’s journey from screening, assessments, interviewing through to providing feedback and negotiating offers of employment, onboarding them and ensuring a proper induction. Your goal would be to give every potential employee a delightful experience in all their dealings with danamojo.

What You Will Do
• Prepare JD with the CEO and arrive at reporting lines (hard line and dotted line reporting)
• Ensure clear mutual understanding of staffing priorities and practical constraints – Create a “sales” spiel of how to showcase the company to the candidate
• Applying expertise and knowledge in sourcing candidates through a variety of direct sourcing methods including advertising, LinkedIn, social media and headhunting. To reduce recruitment spending by using direct sourcing methods to source candidates.
• We almost never use placement consultants since they don’t work at the low volumes that we need to hire for at the low end and are too expensive at the higher end – so this is a very hands-on role where you will be directly involved in screening candidate, running them through assessments and scheduling interviews for candidates
• Assess hiring sources/ routes adopted by other social sector players
• Conducting competency-based interviews alongside recruiting managers as well as identifying and implementing screening assessments where appropriate
• Complete reference check and background checks on selected candidates
• Participate in the offer process including negotiating offers with candidates (With the CEO/ Hiring manager)
• Prepare an offer letter/employment agreement
• Ensure new recruits are taken through a proper induction program and onboarding including all necessary formalities
• Ensure that a “buddy” is assigned to all new employees
• Create a pipeline of future potential candidates and keep the communication going with them
• Drive Employer Branding activities
• Assist in employee engagement activities

What You Need To Have
• Excellent communication skills, including professional, interpersonal, written, and oral skills
• Experience of direct sourcing methods (LinkedIn, Social Media, etc.)
• Familiar with the social sector sources of candidates and evaluation processes
• Familiar with interview situations
• Strong attention to details
• Capable of critical thinking, evaluation, and analysis
• Organized and strong multitasking abilities

What You Will Be Measured On
• Time to close a position
• Ability to source and screen for the right candidates and skillsets for a given position
• Retention Rate of Employees

Role Overview
The Operations Manager, will lead a team of 4-5 members overseeing NGO Operations & Payment Operations. NGO Operations will include onboarding NGOs on the platform, providing support to them and renewing their subscription with us. All aspects of NGO communication will be handled by this team. Additionally, this team will also oversee any matters related to payment gateway operations and communication with the payment gateway team. In an individual capacity, the Operations Manager will be personally responsible for the top-25 accounts to increase donations from them and will also take care of any escalations.

Roles & Responsibilities
• Overseeing the Operations team for both NGO Operations and Payment Operations.
• Responsible for NGO onboarding, NGO/Donor Support, and facilitating Payment Gateway interactions with our Payment partners.
• Key Accounts Management with top-25 clients to increase volumes from existing customers.
• Identifying bottlenecks in current processes, providing actionable solutions for improvement.
• Managing and recruiting teams as necessary for replacement or growth, overseeing all Operations activities.
• Directly handling client communications and managing escalations.

Expectations & Skills Required
• Excellent Oral & Written Communication skills in English and excellent Oral Communication skills in Hindi. Spoken knowledge of other languages will be an added advantage
• Strong presentation skills for Video DEMOs
• Advanced degree of Excel capabilities
• Attention to detail is critical in this role as it involves a KYC process for onboarding NGOs
• Candidate must have experience of customer interactions and a customer-first mindset to solve their problems and aim towards customer-delight
• Candidates are expected to operate independently without being “micro-managed” by showing a high degree of ownership and responsiveness
• Ability to prioritize and multi-task amongst various responsibilities
• Delegate, assign & train tasks to team members

Qualifications
• Any graduate with 3 to 6 years of experience. MBA candidates are preferred.
• Experience should be significantly more in Operations.

Role Overview
The Dy Manager will support the Operations Manager in NGO Operations which will include onboarding NGOs on the platform, providing support to them and renewing their subscription with us. In an individual capacity, the Dy Manager will also be a Key Account Manager for a group of NGOs with the goal of increasing donations from them and will also take care of any escalations across NGOs. The Dy Manager will also lead a team of 1-2 team members/interns and will be responsible for training team members and helping the Operations Manager in their recruitment.

Roles & Responsibilities
• Assisting the Operations Manager in NGO Operations
• Responsible for NGO onboarding, NGO/Donor Support, Renewals & Escalations
• Key Accounts Management with a set of clients to increase donations volumes
• Identifying bottlenecks in current processes, providing actionable solutions for improvement.
• Responsible for NGO onboarding, NGO/Donor Support & Escalations
• Key Accounts Management with a set of clients to increase donations volumes
• Training team members and assist Operations Manager in recruiting team

Expectations & Skills Required
• Excellent Oral & Written Communication skills in English and excellent Oral Communication skills in Hindi. Spoken knowledge of other languages will be an added advantage
• Proficient communication skills, both written and verbal, for presentations and customer issue resolutions
• Excellent Excel skills. Ability to work with substantial amounts of data, demonstrating strong analytical skills
• Attention to detail is critical in this role as it involves a KYC process for onboarding NGOs
• Candidate must have experience of customer interactions and a customer-first mindset to solve their problems and aim towards customer-delight
• Strong leadership and management skills to motivate and lead teams effectively
• Excellent organizational and problem-solving abilities, capable of critical thinking and creative problem-solving
• Ability to prioritize and multi-task amongst various responsibilities
• Delegate, assign & train tasks to team members
• Demonstrated process improvement in previous roles with a proven track record of successful implementation.

Qualifications
• Any graduate with 5 to 10 years of experience. MBA candidates are preferred. Exceptional candidates with 3-5 years experience can also be considered.
• Experience should be significantly more in Operations – preferably document-based operations or payment gateway operations.

You will be responsible for onboarding NGOs and helping them to complete registration requirements. You will create and refine the requirements of funding for the NGO and present it in a manner that can help the NGOs get more donations. In this role you will enable NGOs to get a payment gateway on their site thus helping them raise more money. you will ensure a great experience for the NGO throughout the registration process through timely follow-ups and responding to all their queries.

You need to be able to write English quite well with a reasonable comfort in speaking the same. in addition you will need to be able to speak in Hindi and/or one other regional language so that you can converse with the NGOs easily. A reasonable familiarity with computers and basic software such as Microsoft Word and Excel is expected.

Role Overview
As an Inside Sales Associate, you’ll play a pivotal role in driving sales with NGOs. Operating within a startup environment, you’ll need unwavering enthusiasm, energy, and a hands-on approach to achieve your goals swiftly. This role demands a high degree of execution focus, transforming ideas from conception to implementation efficiently. An interest in talking to people, engaging with them and helping them find solutions will deliver success in this role.

Roles & Responsibilities
• Provide a video DEMO of our platform to NGOs who reach out to us. You will NOT be engaged in cold-calling. You will only reach out to NGOs who enquire with us.
• Address client queries, provide solutions, and ensure client satisfaction in making a successful sale
• Follow up rigorously with NGOs to close sales
• Collaborate with cross-functional teams to ensure customer delight

Qualifications
• Strong communication – both oral & written in English. Speaking fluency in multiple languages is an added advantage
• 0 – 2 years of experience in sales
• Ability to grasp things fast
• An ability to think both innovatively and creatively will help to provide solutions to clients