careers

As the business head (payment solutions platform), you will be responsible for the P&L of our suite of platforms under the payments platform – from sales, marketing to operations and delivery. You will head all our ngo related activities with primary responsibility of business development, sales & marketing. You will manage the operations team that will onboard NGOs to our platform and service them.

We are looking out for a person who can captain our ship and crew. understand and adapt to the nature and functioning of our organisation. Get the juices in the brain flowing and be on their feet to ensure smooth functioning of our start up. The role will be challenging and needs a person who can take on the heat and not crack under pressure. You have to be flexible to be available round the clock to provide support holistically as we are a start up and we believe in sustained growth through rigour and passion.

So if you have always wanted to work in a high-growth team learning and unlearning every single day; if you have boundless energy to try multiple tasks and fail and fail fast at that, this is the place for you. Remember we are a startup, so we are in an “always-on” mode. you need to have a high degree of enthusiasm, energy and an ability and willingness to put in whatever it takes to get the job done. You will need a high degree of execution focus and take ideas from concept to planning to execution in the shortest possible time.

Ideally you should have experience in sales / business development and team management. We are looking at folks who are strong both in selling to the customer and servicing/supporting them. and we are looking at folks with connection to the social sector for whom this is more of a passionate endeavor than simply a job. We want this role to start a journey for you that brings purpose to your life.

This is a senior level position reporting directly to the CEO. You will be #2 in the organization and, so we are looking for candidates with maturity. While number of years of experience is not the most important thing, significant achievement in business development, sales, marketing, customer service, operations and team management is important and will be judged for. In due course of time, this position can transition to a Co-Founder position for the right candidate with significant equity stake.

This role is ideally suited for candidates with at least 5 years of experience.

Roles and responsibilities :
1. Overall heading our Payment Solutions Platform team – both sales & operations
2. Responsible for Lead Generation, Inside Sales, NGO Onboarding and NGO/Donor Support for our Payment Solutions Platform
3. Will serve as the Key Account Manager, and will be the first point of contact for resolving escalated concerns from the NGOs.
4. Should be able to find out the bottlenecks and stoppages in the existing processes in the organisation, and offer tangible solutions.
5. Work with the CEO closely, in periodic review and streamline the day to day activities and employees’ performance.
6. Will be responsible for managing & recruiting team as required for replacement / growth

What are we looking for?
1. Strong communication – both oral & written in English. Speaking fluency in multiple languages is an added advantage
2. Experience in Sales – preferably inside sales i.e. selling over the phone to businesses/SMEs as well as sales operations
3. Lead Generation Activities – Should have been involved in lead generation preferably via content marketing
4. Excellent analytical capabilities (fantastic on Excel) and an ability to grasp things fast
5. An ability to think both innovatively and creatively
6. Ability to communicate effectively both internally and externally

As the Technical Product Manager, you will lead our small internal Technology Team and be our go-to person on all matters related to technology – both internally as well as externally for our clients. You will be responsible for drawing out our Tech Product Roadmap and envision our platforms for the years ahead. You will co-ordinate with our technology partner for new product developments, technical architecture, testing, bug-fixes etc. You will help NGOs integrate our platform on their websites and help them on all matters technical related to our platform. You will also be expected to automate some simple internal activities and programming skills are thus essential. However at the core this role is NOT a programming role.

The ideal candidate is one who has been involved in web development with expertise in HTML/CSS and SQL. Advanced Excel will be important in this role. We are ideally looking at someone with at least 4 years’ experience.

THIS IS NOT A PROGRAMMING / SOFTWARE DEVELOPMENT ROLE.

What are we looking for?

1. Strong HTML/CSS Knowledge with background of web development
2. Strong SQL knowledge (important to be able to write speedy queries) & Excel knowledge (to be able to process large amounts of data). Advanced Excel with ability to write macros is an advantage.
3. Using data to drive decisions on product and features
3. Strong understanding and appreciation of the software development process. Someone said “God is in the detail”. In the software space, “God is in testing”! 🙂 You will be responsible for taking all our new features LIVE.
4. Excellent analytical capabilities and an ability to grasp things fast and write out functional specs, managing an activity end-to-end. You would be responsible for deciding our NEW features.
5. Great communication skills to co-ordinate and manage team internally and partners externally.

Prior Product Management experience is not required but enthusiasm, energy and potential to do the role is most important. Most importantly – an almost crazy willingness to learn and do anything & everything that is required!!!

As the Systems Manager, you will be an invaluable part of our technology team – both internally as well as externally for our clients. You will co-ordinate with our technology partner for new product developments, testing, bug-fixes etc. You will help NGOs integrate our platform on their websites and help them on all matters technical related to our platform. You will also be expected to automate some simple internal activities and programming skills are thus essential. However at the core this role is NOT a programming role.

The ideal candidate is one who has been involved in web development with expertise in HTML/CSS and SQL. Advanced Excel will be beneficial in this role. We are ideally looking at someone with at least 2 years’ experience.

THIS IS NOT A PROGRAMMING / SOFTWARE DEVELOPMENT ROLE.

What are we looking for?

1. Strong HTML/CSS Knowledge with background of web development
2. Strong SQL knowledge (important to be able to write speedy queries) & Excel knowledge (to be able to process large amounts of data). Advanced Excel with ability to write macros is an advantage.
3. Strong understanding and appreciation of the software development process. Someone said “God is in the detail”. In the software space, “God is in testing”! 🙂 You will be responsible for taking all our new features LIVE.

Most importantly – an almost crazy willingness to learn and do anything & everything that is required!!!

We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors. You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them.

What You Will Do

1. Assist NGOs in increasing donations from their own donors
a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities
b. Planning and executing the danaMATCH Challenges (an online fundraising event)
c. Conduct workshops to improve capabilities of raising funds from individual donors
d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base

2. Help NGOs use our platform better
a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations
b. Understand what NGOs want and feed that back into new features for the Platform

3. Generate leads through marketing activities
a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc
b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board

What Skills You Need To Have

1. Digital Marketing
• Email Marketing – Should have run email campaigns through a variety of tools
• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media
• Data Analysis – Strong data analysis skills to analyze and report on marketing activities

2. Content Writing
• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort.
• Website Management – Using website to drive both engagement and lead generation through content and SEO

3. Data Analysis
• Excel – Strong skills in data analysis using Excel
• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities

In addition to the mentioned requirements

• Work experience of at least 2 years in the above areas
• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools
• Candidates who have shown inclination to the sector through active work/volunteering in the social service space will be preferred

Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let’s talk.

As the Business Development Manager (Partnerships & Alliances) you will be responsible for forging partnerships & alliances towards acquiring more NGOs for our platform or donation flows via our platforms. This would also involve making sales to larger NGOs with longer decision making processes and longer sales cycles. This could also involve working with particular segments of customers to crack a new market (e.g. hospitals, schools etc). Mostly it will focus on working with other intermediaries/aggregators in the space with whom tieups can result in more NGOs joining our platform and have more donation flowing to NGOs.

Ideally you should have experience in a similar role creating partnerships & alliances driving growth in revenue for organizations that you have previously worked with. We will also consider those with experience in business development roles to larger corporates. Experience in lead generation will be an added advantage while applying for this role We are looking at folks who are strong both in selling to the customer and servicing them as well as having great problem solving and solutioning skills. And we are looking at folks with connection to the social sector for whom this is more of a passionate endeavor than simply a job. We want this role to start a journey for you that brings purpose to your life.

This is a senior level position reporting directly to the CEO so we are looking for candidates with maturity. While number of years of experience is not the most important thing, significant potential in business development, sales, marketing, customer service, operations and team management is important and will be judged for.

Candidates MUST have at least 2 years of experience to be considered.

What are we looking for?
1. Strong communication – both oral & written in English. Speaking fluency in multiple languages is an added advantage
2. Experience in Sales – preferably Business Development experience in creating partnerships & alliances or at least B2B sales to large corporates
3. Problem-solving & Solutioning capabilities with an ability to think both innovatively & creatively
4. Excellent analytical capabilities (fantastic on Excel) and an ability to grasp things fast
5. An MBA degree will be an added advantage in this role

Most importantly – an almost crazy willingness to learn!!!

As the Inside Sales Associate you be responsible for acquiring NGOs to our platform. You will be given leads (NGOs that have expressed interest in our platform) that you have to convert to sales via Video DEMOs, phone calls and continuous follow-ups.

Ideally you should have experience in an inside sales roles to businesses/SMEs. Experience in lead generation will be an added advantage. However this role is also open to FRESHERS who exhibit the qualities and potential to succeed in this role.

What are we looking for?
1. Strong communication – both oral & written in English. Speaking fluency in multiple languages is an added advantage
2. Experience in Sales – preferably inside sales I.e. selling over the phone to businesses/SMEs
3. Excellent analytical capabilities (fantastic on Excel) and an ability to grasp things fast
4. An ability to think both innovatively and creatively
5. Ability to communicate effectively both internally and externally
6. Most importantly – an almost crazy willingness to learn!!!

As a Customer Success Associate, you will be working closely with NGOs – helping them get onboarded, resolving any issues that they might have and assist them in their fundraising activities. Your role will include:
i) Be the primary contact for the onboarding of new NGOs, assist them integrating the platform on their website and provide training as required as well as post go-live support
ii) Provide insights to NGOs to ensure that they get the most out of the platform with the aim of helping grow our customer base through referrals and testimonials
iii) You will be the key account manager for a set of high-value NGOs and will be their single point of contact and socialize new changes / platforms with these NGOs
iv) Responsible for renewal of subscription of NGOs
v) Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

You should ideally love what we are doing and be ready to speak on the phone a lot and should love interacting with people. Any experience in a customer facing role will be an advantage though is not a requirement for this role.

What are we looking for?
1. Empathetic & positive attitude with a desire to help our customers reach their goals. A high degree of energy will be critical in performing this role well
2. Excellent English communication skills – both written and oral. In addition, verbal knowledge of Hindi will be an advantage.
3. An interest in speaking with customers and helping them find solutions to their problems
4. Strong Analytics & Excel knowledge will be an advantage
5. Attention to detail is critical in this role

You will be responsible for onboarding NGOs and helping them to complete registration requirements. You will create and refine the requirements of funding for the NGO and present it in a manner that can help the NGOs get more donations. In this role you will enable NGOs to get a payment gateway on their site thus helping them raise more money. you will ensure a great experience for the NGO throughout the registration process through timely follow-ups and responding to all their queries.

You need to be able to write English quite well with a reasonable comfort in speaking the same. in addition you will need to be able to speak in Hindi and/or one other regional language so that you can converse with the NGOs easily. A reasonable familiarity with computers and basic software such as Microsoft Word and Excel is expected.